Case Study: CUCKOO International (M) Sdn Bhd
CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is known for introducing the well-established South Korean Home Appliance brand to Malaysians. Since then, CUCKOO International diversified and grew to be a Healthy Home Creator, aimed at improving the quality of living through Beyond Standards products and services.
Introduction
Established in 2014, CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is known for introducing the well-established South Korean Home Appliance brand to Malaysians. Since then, CUCKOO International diversified and grew to be a Healthy Home Creator, aimed at improving the quality of living through Beyond Standards products and services. As a Healthy Home Creator, CUCKOO International owns three brands and is supported by four Healthy Home Pillars – Healthy Appliances and Healthy Living pillars with the CUCKOO brand, Healthy Lifestyle pillar with the WonderLab brand, and Healthy Home Care pillar with the WonderKlean brand. Each of these pillars focuses on different aspects in creating a healthier home through a diverse and holistic range of products and services.
The Challenge
Storage
As the users have large attachment and media files being sent out everyday, IT had challenges providing that solution. Hence, the data was scattered around personal hard disk, drop box, box, thumb drive.
Security
Being in the retail industry, IT security is upmost crucial to CUCKOO International. Audit trail for file sharing, emails and chats were unprotected.
Mobility
Being in the retail sector, the employees need to access information relatively quickly. Eg: work rotation schedule, files/SOP, not to forget promotion and campaigns sharing.
Solutions from G-AsiaPacific
G-AsiaPacific provided a free consultation and advised CUCKOO International to migrate to Google Workspace, Enterprise Standard plan. This migration addressed and solved the challenges CUCKOO International was having, with large storage as 5TB per users, easy access to information in their fingertips and solution with high security. G-AsiaPacific did a migration for 520 users to Google Workspace with zero downtime, zero data loss, and successfully went live in the first quarter of 2021.
Why Google Cloud
As one of the cloud giants in the cloud computing platforms industry. Moving to Google Workspace is the best option for organization with no doubt. Google Workspace enables a new way of working culture especially during the pandemic crisis, making them ready for the digital future by transforming the way they work. Google Workspace thoughtfully brings together all the collaboration and productivity tools and delivers fully-integrated cloud native experiences to help teams work together, where they are. It helps to drive growth by transforming the organization to a modern, digital workplace with tools.
The Outcome
Within a month, CUCKOO International has achieved 100% logged in active users, and over 31,000 files were shared internally and externally, CUCKOO International is now able to be more collaborative than ever before.
Post Deployment Service/Support
IT support provided as an ongoing basis for CUCKOO International after the successful migration, ongoing training/transformation workshops are included in post deployment support services too.
Testimonial
With G-AsiaPacific, we had a smooth transition to Google Workspace. This is also possible with the highly competent and ever-friendly sales and technical team.
With G-AsiaPacific, we had a smooth transition to Google Workspace. This is also possible with the highly competent and ever-friendly sales and technical team. Google Workspace has not only solved our email & file storage bottleneck but has also provided us better security protection. Through this, we’ve seen a drastic digital cultural change with a more productive workforce, an important element for us in the retail sector. Happy to share that we are now able to be more collaborative, productive, and agile at work.
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